Frequently Asked Questions

What are your candles made of?

All Krafty Kouture candles are hand-poured using natural soy wax and premium fragrance oils. Soy wax burns cleaner and longer than traditional paraffin wax, making it a better choice for you and your home.

How long do your candles burn?

Our 9 oz candles provide a generous burn time. We recommend trimming your wick to ¼ inch before each burn for the best experience and longest burn time.

What size do your candles come in?

We currently offer our candles in a 9 oz size — the perfect amount to fill any room with your favorite fragrance.

How should I care for my candle?

• Trim the wick to ¼ inch before each use
• Allow the wax to melt to the edges on the first burn
• Never burn for more than 4 hours at a time
• Keep away from drafts, children, and pets

Do you ship nationally?

Yes, we ship across the United States. International shipping coming soon!

What is your return policy?

Please visit our Refund Policy page for full details on returns and exchanges.